01CertificateLanguage & Workplace Communication

Professional Certificate in Spoken English & Communication

Develop fluent English speaking, active listening, and professional communication skills. Perfect for school leavers and working professionals.

Duration

12 weeks

Level

Beginner to Intermediate

Delivery

Online

Next intake

15 August 2026

Overview

What this course is about

Master English communication skills for professional and social contexts.

Skills you will build

  • Speak English confidently in professional settings
  • Deliver effective presentations
  • Participate in group discussions
  • Build workplace communication confidence

Career opportunities

  • Customer Service Executive
  • Call Centre Operator
  • Customer Relations Officer
  • Teaching Assistant

Entry requirements

Who can join

Basic English knowledge

If you are unsure about your fit, submit an inquiry and an INTEX advisor will help check the right starting point.

Study structure

Course modules

Expand each module to see the practical topics, exercises, and applied skills covered.

1

Clear Speaking Foundations

Pronunciation correction for common Sri Lankan learner challenges

Sentence stress, rhythm, intonation, and natural pauses

Grammar patterns used in everyday spoken English

Daily fluency drills for introductions, opinions, and explanations

Recorded speaking practice with tutor feedback

2

Listening, Response & Real Conversation

Listening for meaning, tone, and specific details

Understanding different accents and speaking speeds

Asking follow-up questions without losing confidence

Repairing communication when you do not understand

Guided pair and group conversation practice

3

Professional Workplace English

Polite requests, updates, apologies, and clarifications

Phone, video call, and online meeting language

Explaining tasks, deadlines, problems, and next steps

Customer service and front-office role plays

Workplace vocabulary for service, admin, sales, and support roles

4

Presentations & Public Speaking

Planning short talks with opening, body, and close

Using examples and stories to make ideas clear

Slide speaking, voice control, and audience engagement

Handling questions calmly and professionally

Final individual presentation with practical feedback

5

Interview, Discussion & Confidence Lab

Answering common interview questions in English

Group discussion language for agreement and disagreement

Speaking about strengths, goals, education, and experience

Debate practice for structured thinking and confidence

Personal improvement plan for continued fluency

Fees

Course fee and payment support

Course fee

LKR 25,000

Confirm current fee, installment options, and any intake-specific offers with student support.

Support options

  • Payment plan enquiries
  • Scholarship guidance for eligible students
  • Advisor support before enrollment

How to apply

Send your details

Submit the inquiry form and an INTEX student advisor will contact you with intake, fee, batch, and enrollment guidance.